

Why is a Good Question!
Make 2022 the year where employees have room to ask "why", and make them a part of improvement projects.


In The News
Join us for three important articles in this week's news.


Definition of Terms
ISO standards rely on some foundational terms. Here are some that get confused easily.


‘Crazy Busy’ or Controlled Busy?
Let’s borrow a practice from the medical profession, and Triage our work.


Resilience Reminders
In 2020, businesses across the globe learned several contributors to business resiliency.

Visualizing 5 Whys
Pioneered in the modern age by Sakichi Toyoda, the 5-Whys method is a way to find the causes of a problem in order to target its solutions.


Why Dread Audits?
Create a system that doesn’t need last minute “cleanup for the auditor.”