Every Day is Quality Improvement Day
Being alert to what might be wrong or could be better, is a solid way to keep improving, even daily. We can discover improvements...
English Roads Reveal a Principle about Systems
English Roads Reveal a Principle about Systems Reflections on Driving in England My wife, The Lovely Joanne, and I have just spent a...
Process Creep
Your documented QMS is important, but is everyone still following their procedures properly? Processes can be improved continually, or...
Compliant vs Certified: Does it really make a difference?
If your system is ‘compliant’ to an ISO standard, and you’re considering being fully certified, honestly it depends. For the 80% or more...
Check Your Oil, and Audit Something!
Every system needs periodic testing to ensure that it is working at its peak. Amazingly, some companies cram all their internal audits...
