Risk Based Thinking
Section 5 of both 9001 and 14001 have 10 requirements of Top Management.
Interested Parties
Section 4.2 in both 9001 and 14001 introduce the requirement of Understanding the needs and expectations of interested parties.
Organizational Context
New versions of ISO 9001 and 14001 were released in 2015, and conversion is due by 9/15/2018.
Collecting and analyzing data
Survival is a big deal in this economy. But wouldn’t you want to stop money from invisibly hemorrhaging out of the company?
Checking It Twice: Calibration vs. Verification
As the air cools, and we start thinking about Santa’s list, let’s consider one way we check to see if we’ve been ‘naughty or nice’....
12 Ways to Simplify Your QMS, Part 2
In Part 1 we talked about staff engagement in your quest for ongoing improvements in your QMS. Here are a few others…
12 Ways to Simplify Your QMS, Part 1
An effective quality management system is not about long written procedures and lots of paperwork.


Plan-Do-Check-Act in the Real World
For 19 years, I worked in an office for a church denomination putting together a large annual conference – 15 to 24 sites per year, all...


PDCA and Lean
Plan-Do-Check-Act is a proven method of finding and implementing improvements. The other type of improvement is to find efficiencies –...