Continual Improvement, LLC

My auditor says we need Quality Objectives. What are they and why do we need them?

Risk Based Thinking’s goal is to manage risk before issues occur.

Choosing a relationship with a certifying body is an important decision.

Quality Control’s job is to make sure that only good products go out the door. But there’s a huge difference between QC and a QMS.

There are many KPIs available to help management verify the ‘recipe’ is accurate and effective.

There is a lot of confusion within the quality industry, and especially new companies about these two actions. Let's clear the confusion.

Corrective action is when I fix a problem and the customer is happy, right? While this may be the way most folks view it, actually there’s

Risk-Based Thinking is woven through every section of the new ISO standards.

The last time most of us focused on defining our processes was when we first documented our system but an annual review can solve problems.

Section 5 of both 9001 and 14001 have 10 requirements of Top Management.