Continual Improvement, LLC

While auditor objectivity is indeed enhanced by using external auditors, someone internal must be responsible for ensuring complete follow t

The new version of ISO 9001, to be released late in 2015, has a heavy emphasis on strategy.

Imagine an entire company where everyone knows what the overall company goals are and what their individual department goals are.

All the ISO standards ask management to make a commitment to improvement, and dedicate a full section of the standard to the concept.

Risk Based Thinking’s goal is to manage risk before issues occur.

Let's discuss the uses and purposes for nonconformities and corrective actions.

Here is a recipe with some ideas to keep management reviews fresh and useful.

Maintaining employee involvement in continuous improvement is all about corporate culture.

How you perceive and partner with a consultant dramatically affects the ROI of the engagement.

ISO 9000:2015 contains a guiding principle called Engagement of People, which means shifting culture from “do-it” to “let’s do-it.”