Correction, Corrective Action and Preventive Action: A Differentiation
Corrective action is when I fix a problem and the customer is happy, right? While this may be the way most folks view it, actually there’s
Planning and Objectives
Did you grow up hearing “what we measure, we achieve”? ISO strongly believes this to be true.
Risk-Based Thinking
Risk-Based Thinking is woven through every section of the new ISO standards.
QMS Processes
The last time most of us focused on defining our processes was when we first documented our system but an annual review can solve problems.
Risk Based Thinking
Section 5 of both 9001 and 14001 have 10 requirements of Top Management.
Interested Parties
Section 4.2 in both 9001 and 14001 introduce the requirement of Understanding the needs and expectations of interested parties.
Organizational Context
New versions of ISO 9001 and 14001 were released in 2015, and conversion is due by 9/15/2018.
Collecting and analyzing data
Survival is a big deal in this economy. But wouldn’t you want to stop money from invisibly hemorrhaging out of the company?
Checking It Twice: Calibration vs. Verification
As the air cools, and we start thinking about Santa’s list, let’s consider one way we check to see if we’ve been ‘naughty or nice’....
12 Ways to Simplify Your QMS, Part 2
In Part 1 we talked about staff engagement in your quest for ongoing improvements in your QMS. Here are a few others…
