ISO Consultants: Risks and Rewards
How you perceive and partner with a consultant dramatically affects the ROI of the engagement.
Improving Engagement per ISO 9001:2015
ISO 9000:2015 contains a guiding principle called Engagement of People, which means shifting culture from “do-it” to “let’s do-it.”
I need to get ISO certified - How do I pick a certifying body or registrar?
Choosing a relationship with a certifying body is an important decision.
How SMART are Your Quality Objectives?
ISO 9001:2008, 5.4.1 requires that management set measurable quality objectives.
How do I get management to care about Quality?
Quality Control’s job is to make sure that only good products go out the door. But there’s a huge difference between QC and a QMS.
Get to the Root of the Problem!
If you have properly understood a problem, you already know what to do to solve it.
Even Bakers Use Process Indicators
There are many KPIs available to help management verify the ‘recipe’ is accurate and effective.
Environmental Management vs. Social Responsibility
As a nation, we have become more aware that what we do affects the world around us; many companies have initiated environmental initiatives.
Do I need a consultant if we’re just starting a QMS?
When putting a quality management system in place for the first time, you need guidance through the concepts, terms and requirements.
Corrective Action vs. Preventive Action
There is a lot of confusion within the quality industry, and especially new companies about these two actions. Let's clear the confusion.
